BILLING, POLICIES, CANCELLATION, CURRENCIES, ETC.

What currency is CabMD going to be charging me?

All transactions will be in Canadian Dollars (CAD), unless otherwise explicitly stated.

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How much will CabMD be charging me for their service?

Currently, we only have ONE pricing model in place - which you can view here. This may change in the future, but for now we wanted a pricing model which reflected our company goals of being the easiest and most simple OHIP billing system currently on the market. If you have any suggestions about our pricing model, feel free to email us here: i...@c...s.com

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How do I contact your company about charges to my account?

You may choose to contact us through the company that owns and maintains CabMD:

Clinical Support Systems, Inc. 20 Gore Street, Suite 101
Kingston, Ontario
K7L 2Y4, Canada
Phone: +1 (613) 767-8864
Email: i...@c...s.com
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What is the return policy?

There are no returns applicable to the use of CabMD.

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What is the refund policy?

If you cancel after you have been billed for services rendered, no refund will be issued and you will be charged for those submitted claims. For example, if you are billed on the 10th of every month and you cancel on September 20th, you'll still have to pay for the entire month. You won't be charged again after that.

You are responsible for whatever charges have been incurred. In order to treat everyone equally, no exceptions will be made.

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What is the delivery policy?

Since CabMD relies on the uploading and downloading of files from the Ministry of Health, we cannot guarantee that files will be submitted or received in a timely manner due to potential unforeseen issues with GONet, MC EDT, or the Ministry of Health.

Any files created by using CabMD are archived on a daily basis and are available when requested. This also applies to files created by the Ministry of Health and downloaded to CabMD on your behalf.

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What is the privacy policy?
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What are the terms of service for CabMD?
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